Blockchain Database sp. z o.o., doing business as BlockDB, is committed to protecting our customers and the general public from fraudulent schemes. We take fraud seriously and aim to provide clear guidance on recognizing and reporting any suspicious activity that may misuse our name or brand.
If you believe you have been a victim of fraud or suspect any fraudulent activity conducted in the name of Blockchain Database sp. z o.o. (BlockDB), please contact us immediately.
1. No Liability for Losses or Damages Due to Fraud
Blockchain Database sp. z o.o. is not responsible or liable for any loss, damages, or other consequences resulting from fraudulent schemes. Scams may appear in many forms, including but not limited to those described below. We strongly encourage everyone to stay vigilant and cautious when sharing personal information online, by phone, or in any other form.
2. Phishing and Impersonation
Please be aware that Blockchain Database sp. z o.o. will never contact you to request personal information such as passwords, account details, or identification numbers. We will not send emails, make phone calls, or send SMS messages claiming that we have lost your customer records or need you to verify sensitive information.
If you receive any unexpected communication (e.g., phone call, email, or SMS) that appears to come from Blockchain Database sp. z o.o., we urge you to verify its legitimacy by contacting us directly using official contact information provided on our website.
3. How to Recognize and Report Fraud
Fraudulent schemes may use deceptive techniques to appear genuine. We encourage you to be alert to any unusual requests for personal or financial information, especially those that involve urgency, threats, or offers that seem too good to be true.
If you suspect any fraudulent activity involving our name or brand, please take the following steps:
- Do not share any personal or financial information with the sender of a suspicious message or call.
- Do not click on any links or download attachments in unexpected emails or text messages.
- Report the suspicious communication to us immediately by reaching out to our official contact channels listed on our website.
4. Protecting Yourself Against Fraud
To safeguard your information, please follow these best practices:
- Always verify the sender’s identity before sharing any personal information.
- Be cautious of unsolicited communications asking for sensitive information, especially when they claim to be from financial institutions or service providers.
- Regularly monitor your accounts and financial statements for any unusual activity, and report discrepancies immediately.
5. Changes to This Policy
BlockDB reserves the right to modify this Disclaimer at any time. Updates will be posted on our website with the “Last Updated” date. By continuing to use or reference our content, you agree to comply with the current version of this policy.
6. Final Reminder
Staying vigilant and practicing safe online habits can help you protect yourself from fraud. If you are ever in doubt about the legitimacy of any communication claiming to be from Blockchain Database sp. z o.o., please contact us directly for assistance.